Last updated: 1st June 2026

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MPW Building Services and Ground Maintenance respects your privacy and is committed to protecting your personal information.

This privacy policy explains what personal information we collect, how we use it, and what rights you have.

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Who we are

This website is operated by MPW Building Services and Ground Maintenance.

For the purposes of data protection law, MPW Building Services and Ground Maintenance is the data controller for the personal information collected through this website and during customer enquiries.

 

Contact details:
Phone: 07415 069176
Email: info@mpwbuild.co.uk
Address: Little Home, Main Street, Bathley, NG23 6DA

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What information we collect

We may collect personal information when you contact us through the website, by phone, by email, or through another enquiry method.

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This may include:

• Your name

• Your email address

• Your phone number

• Your address or project location, if you provide it

• Details about your enquiry, project or maintenance requirements

• Any other information you choose to send to us

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If you submit an enquiry through the website contact form, your submission may be stored within the website platform so we can manage and respond to your enquiry.

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The website also uses Wix Analytics to help us understand how visitors use the site. This may include information such as pages visited, general website activity, device information and approximate location data.

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How we use your information

We use your personal information to:

• Respond to your enquiry

• Discuss your project or maintenance requirements

• Provide quotes or estimates

• Arrange site visits or appointments

• Carry out agreed work

• Manage customer records

• Improve the website and understand how visitors use it

• Meet legal, accounting or business record keeping requirements

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We do not sell your personal information.

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We do not use your details to send marketing emails.

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Our lawful basis for using your information

Under UK data protection law, we need a lawful basis to use your personal information.

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We may use your information because:

• It is necessary to respond to your enquiry before entering into a contract

• It is necessary to provide services you have requested

• We have a legitimate interest in managing enquiries, customer relationships and business records

• We need to comply with legal or accounting obligations

• You have given consent, where required, for example for certain non essential cookies or analytics

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How long we keep your information

We only keep personal information for as long as necessary.

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Enquiry information may be kept for a reasonable period so we can respond properly and refer back to previous conversations. Customer and project information may be kept for longer where needed for accounting, legal, insurance or business record keeping purposes.

When information is no longer needed, we will delete it securely or anonymise it.

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Who we share your information with

We may share your information with trusted third parties where necessary to run the business or provide services.

 

This may include:

• Wix, as the website platform and hosting provider

• Email providers

• Analytics and website performance tools

• Accountants or professional advisers

• Suppliers or subcontractors, where needed for your project

• Legal or regulatory authorities, where required by law

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We only share information where there is a valid reason to do so.

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Cookies and analytics

This website may use cookies to help it work properly and to understand how visitors use the site.

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Some cookies are necessary for the website to function. Others, such as analytics cookies, may need your consent before they are used.

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We use Wix Analytics to understand how people use the website, such as which pages are visited and how visitors interact with the site. This helps us improve the website and make it easier for people to find the information they need.

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You can usually manage or block cookies through your browser settings. If the website uses a cookie banner, you can also manage your cookie choices there.

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Contact forms

If you use a contact form on this website, the information you submit will be used to respond to your enquiry.

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Contact form submissions may be stored within the website platform.

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Please do not send sensitive personal information through the contact form unless it is necessary for your enquiry.

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Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how we use your information

• Object to how we use your information

• Withdraw consent where we rely on consent

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To exercise your rights, please contact us using the details above.

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Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

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You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

Updates to this policy

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We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.